For several months, I’ve received multiple emails telling me I need to update by anti-virus protection but my records show I’m paid up on various plans from 1/22 to 12/22. I'm receiving them every day now. I’m afraid someone is trying to scam me, but I can’t find help for this problem on the website. They are offering discounts to get me to renew the products I have "before the expiration date." Who can I talk to about this? Please somebody help.
Hello Lynda.
We regret any inconvenience this have caused.
I see that you have active subscriptions for AVG TuneUp (Multi-Device) and AVG Internet Security for Windows (1 computer) valid till 23rd Oct 2022 and 26th Jan 2022 respectively.
Are you receiving emails asking to renew these subscriptions? If yes, please get in touch with our billing team for clarification.
Hello Lynda.
We regret any inconvenience this have caused.
I see that you have active subscriptions for AVG TuneUp (Multi-Device) and AVG Internet Security for Windows (1 computer) valid till 23rd Oct 2022 and 26th Jan 2022 respectively.
Are you receiving emails asking to renew these subscriptions? If yes, please get in touch with our billing team for clarification.