Thank you for your answer, Alan.
I understand your instructions for locating my posts once I reach the community page. The problem I am finding is how to reach the page where I can log in to the community; logging in to MyAccount is not enough, and this leaves you within the formal AVG website, not the community.
I now understand the problem I was having regarding submitting a post. There is no feedback after one clicks 'submit'. There is no change that I could see that indicates that your post has been successfully submitted or anything. I suggest the website designers/maintainers arrange for a box to aappear to appear with the words 'Your post or answer has been successfully submitted', or similar upon clicking 'submit' I do not know how to make this suggestion formally.
This is the third time I have ever used the AVG Community in the form it now has.
22.January.2017
Edward, Quote "Moreover it is difficult to find my OP in the first place"…
Log onto the Community & @ the top of the page you'll see 'All Questions'. Click on this & it will reveal a drop-down menu including 'My Questions'. Click on this & you'll see all your queries.
Quote 'I want to answer a post, to continue a discussion'…
Click on 'Answer' in your particular query. Type out what you want to transmit then click on 'Answer' in the blue box.
AVG Guru
I want to answer a post, to continue a discussion. But when I get to a place where it looks like I can do this, I find the system has logged me out and so cannot send my reply
Moreover it is difficult to find my OP in the first place.
The posts in question are in 'ask the community'
I have now wasted 30 minurtes on not answering my post
20.January.2017
Thank you on ce again Alan
(I had stumbled across this page but not notices the link to community support as it was in ordinary text, and not highlighted (like being in blue) as the other links were)
23.January.2017
OK Edward, No probs…
AVG Guru
Thank you on ce again Alan
(I had stumbled across this page but not notices the link to community support as it was in ordinary text, and not highlighted (like being in blue) as the other links were)
23.January.2017
Thank you for your answer, Alan.
I understand your instructions for locating my posts once I reach the community page. The problem I am finding is how to reach the page where I can log in to the community; logging in to MyAccount is not enough, and this leaves you within the formal AVG website, not the community.
I now understand the problem I was having regarding submitting a post. There is no feedback after one clicks 'submit'. There is no change that I could see that indicates that your post has been successfully submitted or anything. I suggest the website designers/maintainers arrange for a box to aappear to appear with the words 'Your post or answer has been successfully submitted', or similar upon clicking 'submit' I do not know how to make this suggestion formally.
This is the third time I have ever used the AVG Community in the form it now has.
22.January.2017
Hello Edward,
We understand your concern on the community website and its related post options. We will make sure to improve the page and make it more user friendly.
Thank you
Edward, Quote "Moreover it is difficult to find my OP in the first place"…
Log onto the Community & @ the top of the page you'll see 'All Questions'. Click on this & it will reveal a drop-down menu including 'My Questions'. Click on this & you'll see all your queries.
Quote 'I want to answer a post, to continue a discussion'…
Click on 'Answer' in your particular query. Type out what you want to transmit then click on 'Answer' in the blue box.
AVG Guru