Hello, Stacey.
I apologize for the inconvenience this may have caused to you. Our developers are aware of this and confirmed an update will be released soon with a fix. Meanwhile, I ensure your device is protected and request you to keep the auto-update of apps is enabled in Google play store. Click on this link https://support.google.com/googleplay/answer/113412?hl=en for instructions to enable it if you have not already.
Once the fix is rolled out, you will get a notification and the AVG app will be updated automatically. After updating AVG app, restart your device and check for the status.
Thank you for your understanding!
Virus definitions will not update. It says they are up to date but they are not. The system tells me they are out of date but when I click resolve it just says it is updating but then doesn't. I have tried uninstalling and reinstalling and the same issue.
Hello, Stacey.
I apologize for the inconvenience this may have caused to you. Our developers are aware of this and confirmed an update will be released soon with a fix. Meanwhile, I ensure your device is protected and request you to keep the auto-update of apps is enabled in Google play store. Click on this link https://support.google.com/googleplay/answer/113412?hl=en for instructions to enable it if you have not already.
Once the fix is rolled out, you will get a notification and the AVG app will be updated automatically. After updating AVG app, restart your device and check for the status.
Thank you for your understanding!