Android VPN showing not active

Hi Kurt,

Thank you for contacting AVG Community.
We do have a specialized team who deals with mobile queries.
In this regard, if you prefer, we'll raise a request on your behalf to them.
They'll reach you via email at the earliest & help you further. 
Awaiting your confirmation!

AVG Antivirus Pro in Android shows VPN as not active even after installing VPN and activating. Not so much a problem as a glitch inconsistency.

Hello Kurt,
Thank you for the reply.
Sorry for the trouble.
I have escalated the case to the concerned team.
They will get back to you via email shortly.
We will certainly help.
Thank you.

Hi Kurt,

Thank you for contacting AVG Community.
We do have a specialized team who deals with mobile queries.
In this regard, if you prefer, we'll raise a request on your behalf to them.
They'll reach you via email at the earliest & help you further. 
Awaiting your confirmation!

Yes, please. I would like this minor problem addressed. It simply appears as if Antivirus Pro can open to VPN, but the status is simply not changed by the installation of VPN. Thanks.