Hello,
Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We can really understand your frustration. We will help you to stop receiving promotional pop-ups from AVG program.
In order to make aware of our other products and its use, this feature is added as a campaign. A lot of our customers benefitted through this service.
As you're not interested in them, we request you to follow the below steps & disable adverts in your AVG Internet Security/AVG Antivirus:
Open AVG Internet Security/AVG Antivirus > Menu > Settings > General > Personal Privacy > Offers > Kindly disable/uncheck the below options under "Offers":
- Share app-usage data with AVG so we may offer you upgrades or our other products.
- Share app-usage data with AVG so we may offer you 3rd party products.
Once you've disabled the above options, please restart your computer once & check if the adverts persist. Thanks in advance. Keep us updated.
I have a subscription for AVG Antivirus, I'm getting bombarded with pop-ups to buy other services because my computer is full of trash and slow (my computer is well maintained), my IP is visible, my data is for sale, drivers are outdated (they are not) and I don't know what else. This aggressive advertisement is absolutely unacceptable for me, I would go as far as calling it malpractice. This is not how you treat paying costumers.
I have "Silence notifications from 3rd-party apps" and "silence AVG notifications" on, still happens. Any solutions? I will cancel my subscription because this is ridiculous and totally unacceptable.
Hello,
Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We can really understand your frustration. We will help you to stop receiving promotional pop-ups from AVG program.
In order to make aware of our other products and its use, this feature is added as a campaign. A lot of our customers benefitted through this service.
As you're not interested in them, we request you to follow the below steps & disable adverts in your AVG Internet Security/AVG Antivirus:
Open AVG Internet Security/AVG Antivirus > Menu > Settings > General > Personal Privacy > Offers > Kindly disable/uncheck the below options under "Offers":
- Share app-usage data with AVG so we may offer you upgrades or our other products.
- Share app-usage data with AVG so we may offer you 3rd party products.
Once you've disabled the above options, please restart your computer once & check if the adverts persist. Thanks in advance. Keep us updated.