Annual payments

Hi William,

We will clarify this for you.
You have been using the AVG from 2015 but last year in the month of October you have purchase the same subscription again.
Which is why you have been reminder to pay again.
Do you wish to cancel the renewal for the subscription which expires next month?
Let us know to assist you further.

it appears i am being asked to pay 2 annual payments. 1 confirmed by AVG on 13/10/2020 and i am now being asked for another one on 27/10/2020

Hi William,

We will clarify this for you.
You have been using the AVG from 2015 but last year in the month of October you have purchase the same subscription again.
Which is why you have been reminder to pay again.
Do you wish to cancel the renewal for the subscription which expires next month?
Let us know to assist you further.