Hello,
I have an annual subscription of AVG AntiVirus Pro Initially ordered in April 2017but my devices now state that I need to order Pro for the services I want.
Hello Veronica,
I understand the inconvenience.
I see that you have purchased AVG Antivirus PRO via Google PlayStore.
I request you to uninstall AVG Antivirus free from your Android mobile.
Open Google Playstore and download AVG Antivirus free and complete the installation.
NOTE: You should have the same email address that you used for purchase to activate AVG PRO subscription.
Once you complete with the installation, wait for 24 hours to check whether it activates to PRO.