Buona sera vorrei annullare Abbonamento.
Hi Pietro,
The support available here is in English currently. You can for example use Google Translator (https://bit.ly/2xAiEc8) for translation purpose.
We're sorry to know that you've decided to cancel the AVG subscription.
However, upon checking your account, we're unable to find any active subscription. It might be registered under your alternate account.
As it isn't recommended to share the account info over this post, we've sent you an email requesting few info.
Please revert to us via email to proceed further.