Hello Hamed,
We regret for the inconvenience caused. If you have installed AVG AntiVirus on your phone. and you have enabled Anti-Theft service It if you change the SIM card. this device will automatically be locked To unlock the device, it needs to use your Anti-Theft password.
If you have forgotten Anti-Theft password. then please follow these steps on the article http://avgread.me/1WvQqze . Do not remove your device from the Remote Management at avgmobilation, Removing the device will keep it locked. Also device must be connected to a known network Use your AVG MyAccount or Google Account.
If the issue still persists please click on the following link http://bit.ly/1EC8H4H and fill out necessary details and click on Email option. Our AVG mobile team will reply back to you via email as soon as possible.
Thank you.
hi…
i have change the sim card and when i replace another one it show that the phone is taken by another persone…and i shuold return it back
its show that i have to enter a password for anti-theft but i forget it
how can i unblock my phone
help me plase
Hello Hamed,
We regret for the inconvenience caused. If you have installed AVG AntiVirus on your phone. and you have enabled Anti-Theft service It if you change the SIM card. this device will automatically be locked To unlock the device, it needs to use your Anti-Theft password.
If you have forgotten Anti-Theft password. then please follow these steps on the article http://avgread.me/1WvQqze . Do not remove your device from the Remote Management at avgmobilation, Removing the device will keep it locked. Also device must be connected to a known network Use your AVG MyAccount or Google Account.
If the issue still persists please click on the following link http://bit.ly/1EC8H4H and fill out necessary details and click on Email option. Our AVG mobile team will reply back to you via email as soon as possible.
Thank you.