Anti Theft - Unable to connect device

Hello Marcus, 

We are really sorry for the inconvenience caused. We will help you to activate AVG Anti-theft feature. Refer the below article to know whether your device have enough needs to activate AVG Anti-theft :

Controlling a device remotely using Anti-Theft in AVG AntiVirus for Android

If you still have issue, kindly deactivate AVG Anti-theft feature and reregister the device and check the status. We look forward for your response. 

I installed Anti Theft on my smartphone and tried to send a test signal to activate the siren. I always get the message that AVG is unable to connect my device? does anybody have the same issue and how did you solve it? many thanks in advance.. marcus
 

Hello Marcus, 

We are really sorry for the inconvenience caused. We will help you to activate AVG Anti-theft feature. Refer the below article to know whether your device have enough needs to activate AVG Anti-theft :

Controlling a device remotely using Anti-Theft in AVG AntiVirus for Android

If you still have issue, kindly deactivate AVG Anti-theft feature and reregister the device and check the status. We look forward for your response.