Hello Bienvenido,
We are sorry to hear about the inconvenience caused. You could try to unlock your mobile as described in this article http://avgclick.me/LockedPhone . If these steps does not help, we request you to contact our android mobile support team as this community deals with the technical queries regarding AVG Windows products and AVG Android support is provided through email only.
Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Please select you are using a paid version even it is a free version you are using. The AVG mobile team will reply back to you via email with a resolution. Thank you.
It is so disappointing that i cannot use my phone since saturday because of your avg anti thief, my phone was locked because i forgot my password when I change my sim. how many times I have been asking from your end to please send to me unlock password through my email abccebucity@gmail.com that always pop up on screen to return this phone but there no reply, my phone is not stolen. I am the owner of this phone one touch 7040E alcatel pop c7. Please help me to send my unlock password…
Hello Bienvenido,
We are sorry to hear about the inconvenience caused. You could try to unlock your mobile as described in this article http://avgclick.me/LockedPhone . If these steps does not help, we request you to contact our android mobile support team as this community deals with the technical queries regarding AVG Windows products and AVG Android support is provided through email only.
Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Please select you are using a paid version even it is a free version you are using. The AVG mobile team will reply back to you via email with a resolution. Thank you.