Anti-track & tune up

General discussion
3

Hello John,
You've reached the AVG community support forum.
I am sorry to hear that, you are getting marketing pop ups for the products which, you have already purchased. The reason, you might be facing this issue because sometimes without proper activation of the AVG applications, you might get the same pop up of the application.  

Please make sure to reactivate the application of your AVG subscription by following the below article :

  1. Activate AVG AntiTrack
After activating the application, if the issue persists, please follow the below instructions to turn off the marketing pop ups completely :

Please open AVG [Internet Security/ TuneUp/Driver Updater/Secure VPN] and click "Menu" > "Settings" > "General" > "Personal Privacy" .Within "Personal Privacy", please deselect options under the "Offers" and "Personalization" sections. This will stop any further offers of this type. If you need further assistance you can also follow the below article :

Managing pop-up notifications in AVG products

I hope this help you to resolve the doubt. if you need anything else at all, feel free to message me at any time. I’d be happy to help.

Thank you for your understanding.
1

I have & run anti-track. I have & run tune-up. every time tune up is done, an alert pops up, "you are being tracked" with a click on "resolve" that ALWAYS takes me to a subscription sign up for ANTI-TRACK. I already have anti-track.

2

Hello John,
You've reached the AVG community support forum.
I am sorry to hear that, you are getting marketing pop ups for the products which, you have already purchased. The reason, you might be facing this issue because sometimes without proper activation of the AVG applications, you might get the same pop up of the application.  

Please make sure to reactivate the application of your AVG subscription by following the below article :

  1. Activate AVG AntiTrack
After activating the application, if the issue persists, please follow the below instructions to turn off the marketing pop ups completely :

Please open AVG [Internet Security/ TuneUp/Driver Updater/Secure VPN] and click "Menu" > "Settings" > "General" > "Personal Privacy" .Within "Personal Privacy", please deselect options under the "Offers" and "Personalization" sections. This will stop any further offers of this type. If you need further assistance you can also follow the below article :

Managing pop-up notifications in AVG products

I hope this help you to resolve the doubt. if you need anything else at all, feel free to message me at any time. I’d be happy to help.

Thank you for your understanding.