"Are you using the AVG AntiVirus Free version?"
Yes
"Do you still have the AVG AntiVirus installed in your computer?"
Yes
"Are you using the AVG AntiVirus Free version?"
Yes
"Do you still have the AVG AntiVirus installed in your computer?"
Yes
Hello, it seems I too am having these exact issues, Was Dmitry able to resolve them with the remote assistance team? If so could you please post the fix?
-Thanks!
Hello!
Your Anti-Virus (as well as Avast), together with Windows 10, blocks the launch of the War Thunder game. Windows version: Windows NT 10.0.18363 Antivirus version: AVG AntiVirus FREE 20.1.3112 (build 20.1.5069.559)
There is no such problem with other antiviruses.
"When launching the game, they run the launcher and the Fatal Error - Exception window appears along with the standard Gaijin crash notification from the client. However, if the players ignore these windows they can play the game without issue. If they click the Exception window or the Crash report, the game will end and the client will crash."
Thank you for the information.
Please disable the AVG and check for the issue again.
Refer this article for disabling the AVG https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus
Keep us posted.
Hello Joshua,
We're glad to look into this and help you.
We request you to write back to us in a new post, so that we can assist you better.
Thanks in advance.
Hello, it seems I too am having these exact issues, Was Dmitry able to resolve them with the remote assistance team? If so could you please post the fix?
-Thanks!
Thank you for the screenshot.
Are you using the AVG AntiVirus Free version?
Do you still have the AVG AntiVirus installed in your computer?
Keep us posted.
It does not help. Only complete removal of AVG helps
"Do you have any conflicting AntiVirus or VPN installed in your computer?"
No
Dmitry, please add the game application to AVG exceptions list to resolve the issue.
Click this link for steps to create an exception.
Hi Dmitry,
We are sorry to hear this.
We will help you to sort out the issue.
Do you still have the AVG AntiVirus installed in your computer?
Please share us the screenshot of the error message to investigate further.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Dmitry, we appreciate your efforts so far but regret to hear that the issue persists.
I have sent an email containing instructions to get connected with our remote assistance team. Please follow those instructions to get in touch with them to resolve your issue.