Hello Jan,
We apologize for the difficulties you are currently experiencing.
To unlock your phone have a look at this article http://bit.ly/1MsrvwZ . If that doesn't help then please click on the following link http://bit.ly/1EC8H4H select the product as 'paid' in the support form even if you are using free product and fill out your details, select as android then the name of AVG Program that you installed in your mobile and in description explain about your issue completely and finally click on Email option and submit your query. Our AVG mobile team will reply back to you via email with a resolution.
Feel free to contact us for any further assistance. Thank you.
Hello Jan,
We apologize for the difficulties you are currently experiencing.
To unlock your phone have a look at this article http://bit.ly/1MsrvwZ . If that doesn't help then please click on the following link http://bit.ly/1EC8H4H select the product as 'paid' in the support form even if you are using free product and fill out your details, select as android then the name of AVG Program that you installed in your mobile and in description explain about your issue completely and finally click on Email option and submit your query. Our AVG mobile team will reply back to you via email with a resolution.
Feel free to contact us for any further assistance. Thank you.
I have forgotten my antithief function pincodeso when I try to change to a new pincard a black pincode square pops up a ask for a 4 ciffer code I have forgotten. In rage for a solution I deleted all my devices in the antivirus app and it telling me that no device are registered. Still the black square pops up every time I turn the smartphone on. What do I do to get the pincode reestablished cause the "forgotten our pincode" features do not work. I can't change the black square pincode. Avgmobilation possibility will not work cause I have in rage deleted the app and a warning tells me that the devices will be locked anyway. Help needed…