Antitrack - will not write to C/programs

I purchased anti-track and have used it successfully in the past.  It will not write to my C:/Programs.  A pop-up asks if I want to retry or abort.  Retry does not work.

Hello Claudia,

We request you to provide the screenshot of popup that appears for AVG Anti-Track.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

Hello Claudia,

We request you to provide the screenshot of popup that appears for AVG Anti-Track.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.