Dear costumer Service! After a virus scan on my samsung phone suddenly all of my Photos and Videos werde erased from my phone. Not found in any place they are gone even from the restore sektion of my phone! Please help me out, thank you!
Hello Manuela,
You've reached the AVG community support forum.
I see that you have posted another query with same description. It is recommended to post your query on single post to avoid confusion. I suggest you to check the answer in your initial post. I see that our mobile team already reached you via email. Please check your inbox/spam folders to find the email and use it to get back to us.
We appreciate your patience and understanding.
Hello Manuela,
You've reached the AVG community support forum.
I see that you have posted another query with same description. It is recommended to post your query on single post to avoid confusion. I suggest you to check the answer in your initial post. I see that our mobile team already reached you via email. Please check your inbox/spam folders to find the email and use it to get back to us.
We appreciate your patience and understanding.