Hello Andrea,
Thank you for contacting AVG Community Support.
We understand that you are facing an issue with AVG Antivirus for Android application.
We do have a specialized team who deals with mobile queries.
We have escalated your case to concern team, and they will get back to you via email and help further.
Please check your inbox/spam folders to find the email and use it to get back to us to share the screenshots.
Thank you and keep us updated.
I have an Android phone that I have had AVG antivirus and the cleaner on for several years. I have the paid versions. I've never had any issues, but now, all of a sudden, when I go to the Accessibility menu to check permissions, I see this message … "AVG antivirus not working, tap for info". So when I tap it, it says … "the service is malfunctioning". There is no info on what to do. Maybe you can tell me what to do? I planned on adding 2 screenshots, but do not see that as an option.
Hello Andrea,
Thank you for contacting AVG Community Support.
We understand that you are facing an issue with AVG Antivirus for Android application.
We do have a specialized team who deals with mobile queries.
We have escalated your case to concern team, and they will get back to you via email and help further.
Please check your inbox/spam folders to find the email and use it to get back to us to share the screenshots.
Thank you and keep us updated.