Apache FTPClient cannot open data connection

AVG VPN
7

Hello, Rene.
Are you using a trial version of AVG Secure VPN? Please try to change the location on AVG Secure VPN and check the issue. If that does not help, please uninstall AVG Secure VPN as per the steps in this link and re install it.

8

No, not a trail version.   Any my location is Chicago, so nothing exotic.

1

Hi,

I am using FTPClient to download files from an FTP site through a daily cron job.  Ever since In installed AVG Secure VPN, my connections is failing with:
425 Cannot open data connection.

This download program is a Java application with the following maven dependency providing the FTP access:

<dependency>
    <groupId>commons-net</groupId>
    <artifactId>commons-net</artifactId>
    <version>3.5</version>
</dependency>

When I turn off the VPN, then everything works as expected.

Can someone assist me to configure Secure VPN so that FTP downloads are allowed?

5

Hi, Rene.
This is a follow up regarding your query about accessing FTP site when AVG Secure VPN is enabled. Our senior technicians has analyzed the situation and confirmed that AVG Secure VPN has no specific configuration for this.

We'd request to go through the below article which might help your situation:

https://unh.edu/it/kb/article/how-to-route-print-mac-os-x.html

https://superuser.com/questions/1310514/connect-to-ftp-via-vpn

6

No, not a trail version.   Any my location is Chicago, so nothing exotic.

2

Hello, Rene.
Are you using a trial version of AVG Secure VPN? Please try to change the location on AVG Secure VPN and check the issue. If that does not help, please uninstall AVG Secure VPN as per the steps in this link and re install it.

3

Thank you for the information.

Have you reinstalled AVG Secure VPN on your computer?

If not, please try the same and update us the status.

You can also follow the steps from this link http://support.avg.com/SupportArticleView?urlname=Changing-your-DNS-settings-when-AVG-Secure-VPN-cannot-establish-an-internet-connection and change the DNS settings on your computer and check if that fix the issue.

4

They sent me a link to a .exe file.   They don't run on a MAC