Hello Ron,
Thank you for reaching out, and I understand how frustrating it can be to receive repeated notifications about the App Lock feature when it is already enabled.
Since your query pertains to the mobile application, I want to let you know that we've raised a ticket with our mobile team regarding this issue. They will investigate the situation and get back to you via email with a solution.
Thank you for your patience, and if you have any other questions in the meantime, feel free to ask.
Seems now that almost every day, AVG tells me via a notification my App Lock is turned off and needs to be turned on. When I look at the screen, it's on, and I haven't turned it off.
I'm on a Samsung S22, Android 14.
This has just begun happening recently. What can I do to prevent it happening?
Thanks
Hello Ron,
Thank you for reaching out, and I understand how frustrating it can be to receive repeated notifications about the App Lock feature when it is already enabled.
Since your query pertains to the mobile application, I want to let you know that we've raised a ticket with our mobile team regarding this issue. They will investigate the situation and get back to you via email with a solution.
Thank you for your patience, and if you have any other questions in the meantime, feel free to ask.