Apparently there are Trojan and Adware malware viruses on my PC. I ran AVG. It found the 3 threats. The status is "Secure" but the problem still persists. How do I actually get rid of the viruses?

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6

Karen, For analysis please provide the GMER & scan info required by AVG.
AVG Guru

5

I have the same problem except mine says "infected" when I clicik remove all threats  it says to restart my computer to finish this task"  I have started, restarted, Shut it down, unplugged it, reStored to an earlier date, reinstalled AVG and still the same thing! What do I need to do? am I doing something Wrong? Please Help!

1

Apparently there are Trojan and Adware malware viruses on my PC. I ran AVG. It found the 3 threats. The status is "Secure" but the problem still persists. How do I actually get rid of the viruses?

2

I have the same problem except mine says "infected" when I clicik remove all threats  it says to restart my computer to finish this task"  I have started, restarted, Shut it down, unplugged it, reStored to an earlier date, reinstalled AVG and still the same thing! What do I need to do? am I doing something Wrong? Please Help!

4

Karen, For analysis please provide the GMER & scan info required by AVG.
AVG Guru

3

Tuesday, In order to analyze it please provide AVG with GMER (http://kb.avg.com/articles/en_US/How_to/GMER-Scan-Result/) and AVG scan result export (http://kb.avg.com/articles/en_US/How_to/AVG-scan-result-export/).
AVG Guru