Asking for Refund

AVG Subscription
5

Hello Maria,

It looks like you are contacting on behalf of "Ruby Robles", is that right?

1

Hi avg
currently im being charge in my credit card for your product cost me 49.99 dollars without knowing it cause i dont even now your product at all, can you help me refund my money? 

3

Hello Maria,

It looks like you are contacting on behalf of "Ruby Robles", is that right?

4

Thank you for the confirmation.
Do not share the email address on a public forum.
Do you confirm to get the refund for the $49.99 charge debited for AVG TuneUp - Unlimited Devices?

2

yes!, this is on her behalf of Ruby Rose Robles I'm her sister.
The email address that registered to AVG trial is (email address removed).
and registered last November 10, 2018