Attempting to install multi-device program, not working

Hello Maureen,

We certainly understand your concern.
Have you followed the instructions mentioned in this link: http://avgread.me/1GY4vRT to add your phone to from the admin logged Zen program?
Is your mobile phone running on Android OS?

Hello Maureen,

We certainly understand your concern.
Have you followed the instructions mentioned in this link: http://avgread.me/1GY4vRT to add your phone to from the admin logged Zen program?
Is your mobile phone running on Android OS?

I have been attempting to complete the installation of the AVG Tuneup and the AVG Protection. My problem is that whenever I try to complete the part for my phone, it refuses to complete, it keeps asking for my password which it won't recognize from my phone. As you see, I am here on my laptop, but the phone isn't allowed, so it's not a password problem. What can I do?