AUTO CHARGE OF NEW SUBS WITHOUT CONSENT - Sept, 2024

AVG Subscription
1

I did not consent to or prompt AVG to subscribe my card to the "Driver Updater for Windows" and "PC TuneUp," yet somehow, I ended up with two unconsented charges to my debit card yesterday out of nowhere; I wasn't even on my PC when this happened, so I am clueless as to why or how this happened. PLEASE REFUND & REMOVE MY CARD ON FILE FROM THE ACCOUNT!

3

Hello Roxana,
Thank you for contacting AVG Community Support.
We are really sorry to know that you have been charged for the subscription and wish to get refund for the same. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.

Thank you and keep us updated.

2

Hello Roxana,
Thank you for contacting AVG Community Support.
We are really sorry to know that you have been charged for the subscription and wish to get refund for the same. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.

Thank you and keep us updated.