Auto disable and re_enable the anti_thief feature

Android products
4

Hello Tabby,

We apologize for the inconvenience caused. As your experiencing this issue in your mobile, we request you to contact our AVG mobile support team who will be the best to help you with your concern. Here is the link to contact them: https://support.avg.com/support_contact_form?l=en&retUrl=support_Android_AVG_Antivirus

Thank you.

2

Hello Tabby,

We apologize for the inconvenience caused. As your experiencing this issue in your mobile, we request you to contact our AVG mobile support team who will be the best to help you with your concern. Here is the link to contact them: https://support.avg.com/support_contact_form?l=en&retUrl=support_Android_AVG_Antivirus

Thank you.

1

Dear Sir,

I tested my android phone and found that when I use anti_thief to check the location of my phone, on my phone appear "high battery used", then I open my phone setting and try to disable AVG Antivirus in the Navigation Setting, and then I cannot re-check the location of my phone anymore until I open AVG in my phone then disable the Anti_thief feature then re_enable this feature and so I can find its location again.

My question is: can you update the app to add a feature that when I cannot check location of my phone, I can click to <refresh> button then my phone far away can automatic Disable and Re-enable the Anti_thief feature. 

Looking forward to receiving new update.

Thank you so much.
Tabby

3

Tabby, AVG Android support is provided through email only.
AVG Guru