Hello Adam,
Thank you for contacting us. We regret for the inconvenience caused. Please note that the 1 yr subscription period starts from the day you registered the product no matter the email address you used is correct or not. So, please contact our sales support team ( https://support.avg.com/support_sales_chat ) to validate your information and update the registered email address with us. Thank you.
After going to the store and physically buying the AVG Ultimate box i got home to set up my AVG account. I input the activation code given to me in the box, then enter my email and continue. I never got a confirmation email. Mainly due to the fact my email name got autocorrected and i was not paying enough attention to notice and fix it before i hit continue. I remade an account under my email this time but i cant use the 1 year subscription because i had already entered the code for it into another email i don't even own. If the email account that the conformation email was sent to does not verify the product in a certain amount of time do i get to use it again? Or do i have to actually call customer support to have them fix this for me?
Hello Adam,
Thank you for contacting us. We regret for the inconvenience caused. Please note that the 1 yr subscription period starts from the day you registered the product no matter the email address you used is correct or not. So, please contact our sales support team ( https://support.avg.com/support_sales_chat ) to validate your information and update the registered email address with us. Thank you.