Hello, Clinton.
I understand this must be upsetting. Our refund team have processed your refund request and sent you a confirmation email. Please check your inbox and spam box as well. I also see that you have another AVG Internet Security - Unlimited (1 year subscription) which is valid till 18th Feb 2018 which is enabled to renew automatically. Please let us know if you would like to cancel the auto renewal.
I have stopped using AVG antivirus since 2nd May 2017 on my operating system, and on 12th September 2017 I was billed automatically 48.99 euro from my paypal account. I usually paid the antivirus once a year subscribtion. I do not know the reason why i was billed and I want a full refund. If requested i can show all the information of the transaction.
Thanks
C.Muscat
Hello, Clinton.
I understand this must be upsetting. Our refund team have processed your refund request and sent you a confirmation email. Please check your inbox and spam box as well. I also see that you have another AVG Internet Security - Unlimited (1 year subscription) which is valid till 18th Feb 2018 which is enabled to renew automatically. Please let us know if you would like to cancel the auto renewal.