Hello Susan,
We'll check and help you with the cancellation.
Unfortunately, we couldn't locate any active subscription under this email address. We've sent you an email requesting more info to follow. Please check and revert to that email for further assistance.
I see that my next billing is tomorrow but I have no button or way to cancel my subscription. I signed up for a free trial and now I cant cancel it. The email that we had set originally is an old one and we can no longer access it but I had updated my email address in the system. Please cancel my subscription.
Hello Susan,
We'll check and help you with the cancellation.
Unfortunately, we couldn't locate any active subscription under this email address. We've sent you an email requesting more info to follow. Please check and revert to that email for further assistance.