Automatic payment which is not authorized

AVG Protection
3

Hi Vladimir.
We'd be glad to clarify this charge and help with your request for refund.
I have sent an email requesting more details about this charge. Please confirm those details in a reply to that email to proceed further.

1

WE GOT CHARGE $ 199 THROUGH PAYPAL  FROM

Digital River Ireland IN THE NAME OF AVG PROTECTION.WE DID NOT AUTHORIZE THIS AUTOMATIC PAYMENT AND WE COMPLAINED TO PAYPAL. THEY CANCELLED OUR PURCHASE AGREEMENT WITH DIGITAL RIVER ISLAND WHICH WE NEVER APPROVED.
PAY PALL WONT GIVE US OUR $ 199 BACK. WE NEED A PROOF OF AUTHORIZATION OF THIS AUTOMATIC PAYMENT IF THERE IS NONE WE NEED YOU TO CONTACT PAY PALL AND ISSUE A REFUND OF $ 199 ASAP BECAUSE WE NEVER AGREED TO AUTOMATIC PAYMENT.
2

Hi Vladimir.
We'd be glad to clarify this charge and help with your request for refund.
I have sent an email requesting more details about this charge. Please confirm those details in a reply to that email to proceed further.