Automatic Renewal and Charged

AVG Subscription
5

Hello Xeng,

I will check this for you.

I'm unable to find any recent charge of AVG on your account.

You have enrolled for the trial subscriptions of AVG and I see that you have already cancelled the automatic renewals.

You will not be charged by AVG automatically in the future and you will receive an email notification few days before the trial expiration.

If you still see a charge on your account, I have sent you an email, please reply to that email with your bank statement to assist further.

1

I DID NOT WANT to renew my subscription but I got charged anyways after the free-trail!
Can I get my refund?
My email is xxiong651@gmail.com

2

Hello Xeng,

I will check this for you.

I'm unable to find any recent charge of AVG on your account.

You have enrolled for the trial subscriptions of AVG and I see that you have already cancelled the automatic renewals.

You will not be charged by AVG automatically in the future and you will receive an email notification few days before the trial expiration.

If you still see a charge on your account, I have sent you an email, please reply to that email with your bank statement to assist further.

3

Thank you for the clarification.

Click on this link http://support.avast.com/article/Contact-Support to contact Avast support.

4

Hi,

Sorry about that, I got confused and wasn't thinking.

It was a product from Avast that I got charged with. Not AVG. 

Thanks