Automatic Renewal charge

AVG Subscription
3

Hello Dhaval,
We are here to help you. You're correct the recent charge (GBP 139.99) was for AVG Ultimate 2 years automatic renewal.
We have received your refund request, our refund support team will contact you soon via email. However, please check if you're receiving pop up on your AVG Internet Security for one year or two years and also check if the pop up is for only AVG Internet Security or AVG Ultimate.
Regards,
Alok.

1

Hi,

i have automatically been charged a significant amount for renewal but on my laptop it doesn’t recognise it and is giving me the renewal option at a significantly lower cost. Therefore, feels like auto renewal has occured at higher rate and I want to claim this money back.

2

Hello Dhaval,
We are here to help you. You're correct the recent charge (GBP 139.99) was for AVG Ultimate 2 years automatic renewal.
We have received your refund request, our refund support team will contact you soon via email. However, please check if you're receiving pop up on your AVG Internet Security for one year or two years and also check if the pop up is for only AVG Internet Security or AVG Ultimate.
Regards,
Alok.