Hello Robert,
We have sent an email and explained the reason for charge deduction.
We have also explained about the status of auto renewal service for your subscription.
Please revert to our email for further assistance.
Thank you.
Your company auto renewed me on 03/30/2020 without my permission. This happened last year and I instructed you to not do this again. Please take my name off your renewal lists. I am going to report this practice to the Better Business Bureau. By the reports on the internet this seems like a common practice with your company. I will also cancel the billing with my bank if I don't get a response from your company. No one is available to talk at your response center.
Hello Robert,
We have sent an email and explained the reason for charge deduction.
We have also explained about the status of auto renewal service for your subscription.
Please revert to our email for further assistance.
Thank you.