Avg 20.2.3116 (build 20.2.5130.570) not responding when I tried to disable it

General discussion
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Hi Alan,

We'll certainly help you further.

May I know if you are unable to disable AVG or any particular component?

Please share us the screenshot in this post if you receive an error message when disabling AVG.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

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Avg 20.2.3116 (build 20.2.5130.570) not responding when I tried to disable it.

Anyone encountered such issues and got it solved?

3

May I know if you are unable to disable AVG or any particular component?

- Yes, as mentioned in my inital post, whenever I try to disable it either by right-click or individually disabling the components, avg will go into a not-responding state as seen on screen and in windows task manager.

Please share us the screenshot in this post if you receive an error message when disabling AVG.

- As mentioned, the error is avg's not responding state, no error msg at all. Just not responding.

 

4

Hi Alan,

We'll certainly help you further.

May I know if you are unable to disable AVG or any particular component?

Please share us the screenshot in this post if you receive an error message when disabling AVG.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

2

Thank you for writing back, Alan.

We need to understand the root cause of the issue as each user experience might vary.

To check this further, I have sent an email with the steps to connect to our remote experts.

Please check your inbox and spam folder and follow the instructions to start the remote session.