Kevin, Have a look @ this article (http://avgclick.me/checkAVGinstall).
AVG Guru
I am attempting to install AVG 2015 on a notebook running Windows 7. Even before I get to the point of needing to enter the license numer it fails with the following error:
There is a problem with this Windows installer package. A DLL required for this install to computer could not be run. Contact your support personnel or package vendor.
Severity: Error
Error code: 0xC0070643
Error message: General internal Error
Additional message: MSI engine: Failed to initialize the package
@AVGMSL_Err0r 1723
There is a problem with this windows installer package. A DLL required for this install to complete could nbot be run.
Contact you support personnel or package vendor. (0xC00706BB)
Context: Initialization, MSI action failed
There is a link to "Go online to learn more about this issue." When I click the link I get a message on the web site that says Additional information is not available for this message.
I have run Spy Bot Search and destroy, Malwarebytes and AVG 2014. Each found a few threats but there were not a lot. I used AVG removal tool thinking it had something to do with the current AVG installation. I also used CCleaner and MS disk cleanup. Windows is up to date.
Anyone know how to resolve this issue?
Kevin, Have a look @ this article (http://avgclick.me/checkAVGinstall).
AVG Guru