Hello Diane,
Is there any specific file being scanned when the scan remains stuck? Is it always the same file?
I would suggest to update AVG and try again. You can also upload screenshot so we can see the issue.
Thank you.
I have reloaded AVG 2015 to try and rectify problem but is still freezing. Can freeze anywhere from 70% to 96% with no threats showing. Have scanned with other malware and they scan completely.
Hello Diane,
Is there any specific file being scanned when the scan remains stuck? Is it always the same file?
I would suggest to update AVG and try again. You can also upload screenshot so we can see the issue.
Thank you.