Avg 2015 not working

Sir
      I already reinstall avg 2015 two times but result is same . avg 2015 is not working never scan and nor update.

Sir
     My problem still does not solve after following these steps showing in link.
avg still not working not scanning nor performing any other funtion

Hi Lalit, we apologize for the inconvenience caused. We request you to reinstall AVG in your computer ( http://avgread.me/1bsCjtC ) to get this issue fixed. Please do not hesitate to get back to us for further assistance. Thanks. Komal, AVG Customer Care.

Sir ,
        I have window xp operating sys.  i latestely install avg 2015 inplace of avg 2014 i  also have active license 
     But as i scan any document or my pc from it showing error   " whole computer scan interrupted " and as i try to update it showing error " update failed ".
        so overall my avg 2015 is not working please send your valuable feedback in solving this issue.

Thanking in Anticipation

Hi Lalit, we apologize for the inconvenience caused. We request you to reinstall AVG in your computer ( http://avgread.me/1bsCjtC ) to get this issue fixed. Please do not hesitate to get back to us for further assistance. Thanks. Komal, AVG Customer Care.

Sir
     My problem still does not solve after following these steps showing in link.
avg still not working not scanning nor performing any other funtion