AVG 2016 Identity Not Updating

AVG Protection
4
  1. Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
    NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.

    To download, install and activate AVG Internet Security program please follow the instructions mentioned in the following article: http://bit.ly/1DXPL5z .

    Please feel free to contact us should you need any assistance.
3

Hello Domi,

Sorry for the inconvenience caused.
Thank you for following the instructions.
The reason for this error occurring is because of some corrupted files of AVG.
A complete reinstallation will fix this issue.
We request you to use our AVG remover tool and then install the AVG Internet Security program.
To download the AVG remover tool please use this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.

7

Hello Domi,
We regret for the inconvenience caused. Please try to repair http://avgread.me/1BVxDSY the AVG program using the instructions on the article and check whether the issue persists. Please feel free to contact us for further assistance.
Thank you.

1

Hi all, downloaded the latest version of AVG Internet Security on my PC (Windows Vista) a few months ago with no issue. I'm having an issue now with Identity not updating and the autofix not working despite numerous attempts. I've seen that issue discussed on earlier versions of AVG but confused at to the right thing to do on this one. Please help! Thanks,

5

Hello Domi,
We regret for the inconvenience caused. Please try to repair http://avgread.me/1BVxDSY the AVG program using the instructions on the article and check whether the issue persists. Please feel free to contact us for further assistance.
Thank you.

2

Thanks, Kishore. I tried to repair twice but both times I got the error message 0xE0010002 saying the repair had failed. Any idea what the problem is? Thanks,

6

Thank you very much, Bala, I'm back in business!

8

Thanks, Kishore. I tried to repair twice but both times I got the error message 0xE0010002 saying the repair had failed. Any idea what the problem is? Thanks,

9

Thank you very much, Bala, I'm back in business!