AVG Abandons Its Community as Scammers Flood the Forums

I’m beyond disappointed and genuinely furious at what has happened to your forums. What used to be a place for real users to get help, share knowledge, and support each other has been completely abandoned. There’s no other way to say it. You’ve walked away from it. The lack of moderation is painfully obvious, and the consequences are impossible to ignore.

Scammers have flooded the forums. Not trickling in flooded. Fake posts, malicious links, and obvious fraud are sitting there in plain sight, unchecked and untouched. And what’s worse? Users are reporting these issues and getting absolutely nothing in return. No response. No action. Just silence.

It sends a very clear message: you don’t have the staff to manage your own platform anymore, or you simply don’t care to. Either way, it reflects terribly on your company. A public forum tied to your brand is being overrun by bad actors, and you’re allowing it to happen. This isn’t just neglect it’s irresponsibility. You’ve created a space where users are now exposed to scams under your name, and you’re doing nothing to protect them. That’s unacceptable.

If you’re going to host a community, then manage it. If you can’t manage it, then be honest about it don’t leave it to rot while users are left to deal with the fallout. Right now, it feels like you’ve abandoned your own users, and that’s something people will remember.

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I have been very unhappy with the way AVG has handled my accountas hab

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why you didn’t return my supscription? I did within

In february i unsurcribed, but my 99€ are still with you!!!

Hello @kenny_smith,

Thank you for taking the time to share honest feedback. I understand your frustration and appreciate the effort you put into raising these concerns.

I want to be clear that we’re taking the state of the community seriously and will pay attention to keeping it safe and useful for everyone.

Reports made using the Flag function are important to us and are reviewed regularly, so please continue to use it when you come across any suspicious or inappropriate content.

If you have any additional feedback or suggestions, we’re always open to hearing them.

Thank you.