AVG and OneNote

General discussion
3

Hello Lisette.
Thank you for contacting AVG community.
I am sorry to hear that you are not able to access One note. May I know have you installed all the AVG Ulimate applications on your compter ? This issue is probably caused by the Firewall of AVG Internet Security.To resolve the issue please follow the below instructions.

  • Open AVG Internet Security.
  • Click the Web & Email.
  • Click Open above Enhanced Firewall.
  • Select the Networks tab.
  • Click Show settings next to the current network which you are connected with.
  • Change it to I trust this network.
If the issue persists can you please send us the screenshot of the issue which you are facing. To do so, you can follow the instructions by clicking on the link: https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=creating+a+screenshot&supportType=home (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=creating+a+screenshot&supportType=home) .

Thank you for understanding in advance!
1

I've just purchased AVG Ultimate and now I cannot access my OneNote files.

Error: OneNote can't sync your notes right now. We'll keep trying. (Error code: 0xE00012E3 bbdqt)
Any know fixes?

2

Hello Lisette.
Thank you for contacting AVG community.
I am sorry to hear that you are not able to access One note. May I know have you installed all the AVG Ulimate applications on your compter ? This issue is probably caused by the Firewall of AVG Internet Security.To resolve the issue please follow the below instructions.

  • Open AVG Internet Security.
  • Click the Web & Email.
  • Click Open above Enhanced Firewall.
  • Select the Networks tab.
  • Click Show settings next to the current network which you are connected with.
  • Change it to I trust this network.
If the issue persists can you please send us the screenshot of the issue which you are facing. To do so, you can follow the instructions by clicking on the link: https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=creating+a+screenshot&supportType=home (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=creating+a+screenshot&supportType=home) .

Thank you for understanding in advance!