AVG and virtual machine

Hello Татьяна,
Unfortunately, from your recent message, it was not clear to us how we can help you.
Could you please specify your request and provide us with more details?
Could you please send the screenshot of your error messages so that we can assist further?
Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to send the screen shot.
Thank you.

Hello. Use the basic AVG 2017. After you upgrade the old program to the new 2017, I tried to boot the virtual machine, although the old version of AVG, the virtual machine worked perfectly. What to do?

 

Татьяна, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

Hello Татьяна,
Unfortunately, from your recent message, it was not clear to us how we can help you.
Could you please specify your request and provide us with more details?
Could you please send the screenshot of your error messages so that we can assist further?
Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to send the screen shot.
Thank you.