Jazzee, Please click on the following link (http://avgclick.me/AVGtechnical) and fill out your details, select as Android then the name of AVG Program that you installed in your tablet and in description please completely explain about your issue and finally click on Email option. The AVG team will reply back to you via email with a resolution.
AVG Guru
Hello,
I have an issue after unlocking my mom's tablet from anti-theft. Today, I just test this anti-theft service, I know my anti-theft password from the device, I know my password from the AVG Mobilation, and I know the old password of the device, I mean the screen password and it's PIN password, not pattern, password. After I lock the device using my mom's phone, it worked, and I unlocked it using the anti-theft password from the device, after that, the device changed from PIN to password. And I freaked out, how could the device changed itself. I tried the old password, it didn't work, the anti-theft password, also didn't work, AND the AVG Mobilation password, STILL didn't work All the password I know didn't work. How could this been happened. Let me know how could I unlock my mom's tablet so, thank you for your advice.
Jazzee, Please click on the following link (http://avgclick.me/AVGtechnical) and fill out your details, select as Android then the name of AVG Program that you installed in your tablet and in description please completely explain about your issue and finally click on Email option. The AVG team will reply back to you via email with a resolution.
AVG Guru