AVG Anti-Theft password

Android products
3

Hello Muslim, sorry to know that. I request you to contact our Mobile support team through the following link http://bit.ly/1EC8H4H and fill out your details, select as android then the name of AVG Program that you installed in your mobile and in description explain about your issue completely and finally click on Email option. Our AVG mobile team will reply back to you via email with a resolution.

1

Hi,

I am using AVG Antivirus Free and I have activated AVG anti-theft on my Samsung Galaxy S duos 2 GT s7582 android mobile phone few days ago. Today I changed the sim card and put a new sim card into the mobile. Then I switch on the mobile and I got a message saying that it has been stolen and prompted to enter anti-theft password. I entered the anti-theft password correctly and the mobile starts successfully showing its home screen with networking signal, network provider names, time, date etc. and with a option saying "Enter password" field. I can receive incoming calls, but I can't make outgoing calls as it says "Emergency calls only". I can also start the data network mode on or off using power key. I can switch on or off the mobile using power key. I have not set any kind of password for the phone previously. I just used to swipe on the screen from one side to another to unlock the screen. I just set anti-theft password which I entered correctly and the mobile starts successfully. But it again asks for "Enter password" on the home screen. But on the home screen what should I write in the "Enter password" field. I have tried my anti-theft password already. But it does not work as my anti-theft 
Please tell me my unlocked password 
Muslim Din 

2

Hello Muslim, sorry to know that. I request you to contact our Mobile support team through the following link http://bit.ly/1EC8H4H and fill out your details, select as android then the name of AVG Program that you installed in your mobile and in description explain about your issue completely and finally click on Email option. Our AVG mobile team will reply back to you via email with a resolution.