AVG Anti-Track stopped working

Other products
4

Hello Tom,

Please accept our sincere apologies.
Initially, we'd like to inform you that we provide call, live chat, community & social media support for our customers.
If you wish to contact our technical support team, you can use the below numbers to contact them over the phone:
USA & CA: +1 925 732 4274, AU & NZ: +61 281 034 937, UK: +44 1163 668 542.
Also, you can use this link to contact them via live chat.
However, we're more than glad to help you over this forum.
For better clarity, kindly check & mention the operating system of your computer.
Also, let us know if you initiated the installation of AVG antiTrack from the AVG Internet Security program interface.
Thanks in advance. Keep us updated.

2

Hello Midhun,

Am running Windows 10 64-bit.
i downloaded AntiTrack (that is, avg_antitrack_setup.exe) from the Antitrack interface (as far as I can see, it's not visible from the  AVG Internet Security interface). I ran the .exe, then error message as follows:
"Error opening file for writing:
C\Program Files (x86)\AVG\AntiTrack\AVGAntiTrack.exe …"

5

Hello Midhun,

Am running Windows 10 64-bit.
i downloaded AntiTrack (that is, avg_antitrack_setup.exe) from the Antitrack interface (as far as I can see, it's not visible from the  AVG Internet Security interface). I ran the .exe, then error message as follows:
"Error opening file for writing:
C\Program Files (x86)\AVG\AntiTrack\AVGAntiTrack.exe …"

1

My AVG AntiTrack stopped working, with a useless error message.
I uninstalled it, then tried to reinstall it. Got this error message:
---------------------------
AVG AntiTrack Setup
---------------------------
Error opening file for writing:

C:\Program Files (x86)\AVG\AntiTrack\Ekag20nt.exe

Click Abort to stop the installation,
Retry to try again, or
Ignore to skip this file.
---------------------------
Abort   Retry   Ignore   
---------------------------

Any ideas?
Tom (Dublin, Ireland)

PS I see that AVG do not have any home user support - it's not possible to log a fault with them. Instead, they just leave it to community volunteers?
So, I have bought a product for which the supplier (AVG) takes no responsibility?

3

Hello Tom,

Please accept our sincere apologies.
Initially, we'd like to inform you that we provide call, live chat, community & social media support for our customers.
If you wish to contact our technical support team, you can use the below numbers to contact them over the phone:
USA & CA: +1 925 732 4274, AU & NZ: +61 281 034 937, UK: +44 1163 668 542.
Also, you can use this link to contact them via live chat.
However, we're more than glad to help you over this forum.
For better clarity, kindly check & mention the operating system of your computer.
Also, let us know if you initiated the installation of AVG antiTrack from the AVG Internet Security program interface.
Thanks in advance. Keep us updated.