Hello Peter, sorry for the inconvenience caused. If you have the information of those .exe files then it should be the .exe file of your Lexmark printer software program. Please find the path where you installed your Lexmark printer software and open the folder and copy the entire path and then add to the AVG's Exception list by following the instructions mentioned in this link: http://support.avg.com/SupportArticleView?urlname=How-to-exclude-file-folder-or-website-from-AVG-scanning . Please feel free to contact us should you need any further assistance. Thank you.
I use a Lexmark printer. Since installing AVG Anti virus I have been unable to print anything without first temorarily disabling AVG protection. I have now upgraded to Windows 10 and I cannot get the printer to work at all. I get messages saying two .exe files are blocked by my anti virus, but I can't do anything to remove the block. Any advice, please?
Hello Peter, sorry for the inconvenience caused. If you have the information of those .exe files then it should be the .exe file of your Lexmark printer software program. Please find the path where you installed your Lexmark printer software and open the folder and copy the entire path and then add to the AVG's Exception list by following the instructions mentioned in this link: http://support.avg.com/SupportArticleView?urlname=How-to-exclude-file-folder-or-website-from-AVG-scanning . Please feel free to contact us should you need any further assistance. Thank you.