AVG anti-virus or internet security and avg pc tuneup

Hello Jean,

I understand the inconvenience.
May I know for which AVG program the expiry message appears?
Please provide the screenshot of the expiry message on the AVG interface which will help us to assist further.
To take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

I thought purchased these programs. I paid $71.76 originally and then an additional $44.99 for the tune up. A message keeps coming up stated that my time has expired. My AVG License Retrieval the status is expired. Could you please explain this to me? I have AVG for many years and have not problems like this before. I am note able to install any of the products without getting an error message.

Hello Jean,

I understand the inconvenience.
May I know for which AVG program the expiry message appears?
Please provide the screenshot of the expiry message on the AVG interface which will help us to assist further.
To take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.