Hi Sylvie,
We apologize for the inconvenience. We'll check & help you with this.
Please share us a screenshot of the error message you're referring to, so that we can check & assist you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Also, could you check & mention the service pack version of your Windows 7 Operating system?
Thanks in advance!
Hello,
I am sorry to have delayed in answering,
it is since I had access to my laptop only in safe mode.
I had to remove all my Avg products to get everything back o.k.
so thank you but i forget everything
Hi Sylvie,
We apologize for the inconvenience. We'll check & help you with this.
Please share us a screenshot of the error message you're referring to, so that we can check & assist you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Also, could you check & mention the service pack version of your Windows 7 Operating system?
Thanks in advance!
Hello,
I just bought an AVG Ultimate license and AVG Antitrack won't install.
Can somebody help me please.?
(Windows 7)
Thank you,
Sylvie
Hello,
I am sorry to have delayed in answering,
it is since I had access to my laptop only in safe mode.
I had to remove all my Avg products to get everything back o.k.
so thank you but i forget everything
Thank you for updating the status, Sylvie.
Glad to hear that you've managed to resolve the issue.
Again, we're sorry for the inconvenience this has caused you.
If you need any assistance from AVG, please don't hesitate to contact us.
We'd be happy to help. Have a great day!