AVG AntiTrack for Mac: Can't turn on the slider for Safari

Mac products
1

I can't activate the slider for AntiTrack (v. 1.5.0) for Safari on my Mac using latest MacOS. Slider remains "OFF".
AVG Antivirus app is fully installed and working. Only AntiTrack refuses to work.
What can I do?

5

Hello Tobias, 

We are sorry to know that. We will check and help you to resolve the issue with AVG Anti-track.

  • Do you get any error message while trying to turn on browser protection for Safari?
  • Please confirm the version of Mac operating system installed in your device.
  • Have you tried to reinstall AVG Anti-track once and check it?
Keep us updated. Thank you.
3

Thank you for providing us the info, Tobias. 
Appreciate your efforts in working towards fixing the issue. Please try removing the extension from Safari manually & then re-enable through AVG program, to check if it helps.

4

Hey there.


No error message, the slider just returns to „OFF“ when I try to turn it „ON“.
Screen capture - 105eaf7302db958ecc5d23f863e0ce15 - Gyazo

MacOS 12.1

I have reinstalled AntiTrack twice. Always same behavior. Rest of AVG is activated and working.

2

Hello Tobias, 

We are sorry to know that. We will check and help you to resolve the issue with AVG Anti-track.

  • Do you get any error message while trying to turn on browser protection for Safari?
  • Please confirm the version of Mac operating system installed in your device.
  • Have you tried to reinstall AVG Anti-track once and check it?
Keep us updated. Thank you.