AVG Antivirus 2014 free edition Invalid license

Hi Kawsar,

May I know if you have installed consumer version or business version?

If you have installed the consumer version, please share us the screenshot of the AVG interface to check.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

If you've the business version, you can get assistance from our AVG Business support for further assistance.

https://support.avg.com/business?l=en

Dear All,

We have 6 pcs in our office with AVG 2014 free edition. But one pc  is showing invalid license and we are not able to do anything with this license. 
Product Name: AVG Antivirus Free Edition 2014
Licence Number: Licence is not valid
Licence Expiry: Not available
AVG Version: Not available
Operating system: Microsoft Windows 7 (64bit) Service Port1

How to rectify this error?

Hi Kawsar,

Thank you for writing back.

On checking the version, you have installed the old version of AVG on your PC.

To confirm this, please share us the screenshot of the AVG user interface.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

Then, we will help you with the uninstallation and install AVG Antivirus FREE.

Hi Kawsar,

May I know if you have installed consumer version or business version?

If you have installed the consumer version, please share us the screenshot of the AVG interface to check.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

If you've the business version, you can get assistance from our AVG Business support for further assistance.

https://support.avg.com/business?l=en

Hello Sarath,

The AVG came along with the PC. The linese expiry is never. So it should be consumer version.

AVG 2014 free version.
AVG Version: 2014.0.4800