AVG AntiVirus 2015 license is listed as "Expired"?

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8

Hi Philip,
You mean that you purchased sales number as described here (http://kb.avg.com/articles/How_to/What-is-a-Sales-Number-and-how-to-receive-License-Number)?
Thanks

7

I do not wish to sound terse, however I have previously been there (to that link you sent) and done all of what was suggested on that web page. I am still getting the, " license is expired" message. I do not know if this could be could the problem, but my current license does not expire until 12/31/2014. Could that be the problem???

1

I have been using 2013 AVG Antivirus for several years and recently purchased AVG Antivirus for three computers @ Two years from Amazon.com. When I cut/paste the new Key into the 2015 AVG program, I get a message that the license is "expired". Help is appreciated.

3

Philip, For future ref when searching this link (http://support.avg.com/support?l=en_US) may help you. Inserting 'sales number' in the search would have thrown up the link provided by Zbynek | AVG Employee (AVG Technologies).
AVG Guru

5

Hi Philip,
You mean that you purchased sales number as described here (http://kb.avg.com/articles/How_to/What-is-a-Sales-Number-and-how-to-receive-License-Number)?
Thanks

6

Philip, Have a look @ this new form link (http://support.avg.com/support_contact_form) to get chat/phone support. There's a Sales Support section. Otherwise, When available, A member of the official AVG Community Support in Brno, Czech Rep… (Working Hours [Mon-Fri] 9:00am - 5:00pm CET) will see your topic & respond but obviously please bear in mind that it's now the weekend.
AVG Guru

2

I do not wish to sound terse, however I have previously been there (to that link you sent) and done all of what was suggested on that web page. I am still getting the, " license is expired" message. I do not know if this could be could the problem, but my current license does not expire until 12/31/2014. Could that be the problem???

4

Philip, Have a look @ this article (https://support.avg.com/SupportArticleView?urlname=What-to-do-when-my-license-number-is-not-working).
AVG Guru