Hello Mairead,
We request you to contact our mobile team regarding this issue.
Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in the details and click on the option "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team.
Hi
When using a Samsung S7, does the SIM card have to be in the phone to help me use the locator in the case of theft, or will the locator work without this?
Thanks
Mairead
Mairead, Please note that this Community deals mainly with the technical queries regarding AVG Windows products. AVG Android support is provided through email only.
AVG Guru
Hello Mairead,
We request you to contact our mobile team regarding this issue.
Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in the details and click on the option "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team.