AVG Antivirus: ESCUDO DE COMPORTAMIENTO y Tune-Up spam molesto

AVG Protection
4

Hi Jorge,

The support available here is in English currently. You can for example use Google Translator for translation purpose.
We're glad to look into this & help you. Appreciate your attempt in sharing us the screenshot.
Since, it didn't arrive at our end, would you be so kind to share us the screenshot again?
Regarding Behavior shield, please clarify whether there are any other antivirus installed on your computer. 
Reason being, multiple security software on the same system will conflict with each other, compete for resources. 
Also, let us know the version of AVG installed on your computer (Open AVG Internet Security - Menu - About).

5

Thank you very much for any help…!!!

1

Hello Jorge, 

We're sorry for the inconvenience caused.
To fix this issue, we request you to get connected with our additional support.
An email instruction has been sent which will help you to get connected.
If the email is not found in inbox do check on spam and junk folders.

2

Thank you very much for any help…!!!

3

Hi Jorge,

The support available here is in English currently. You can for example use Google Translator for translation purpose.
We're glad to look into this & help you. Appreciate your attempt in sharing us the screenshot.
Since, it didn't arrive at our end, would you be so kind to share us the screenshot again?
Regarding Behavior shield, please clarify whether there are any other antivirus installed on your computer. 
Reason being, multiple security software on the same system will conflict with each other, compete for resources. 
Also, let us know the version of AVG installed on your computer (Open AVG Internet Security - Menu - About).